Terms & Conditions — The Complete Guide to Using 11 Betting

1 Eligibility & Account Registration

11 bettingTo open an account with, you must meet the following requirements:

• You must be at least 18 years old. Registration by minors is strictly prohibited.
• You must register using your real name, date of birth, mobile number, and email address. Providing false information will result in account termination.
• Each person may only open one account. Creating multiple accounts using the same device, IP address, or identity documents is strictly prohibited.
• You are using this platform entirely of your own free will and judgment — not under any obligation.

Your registration mobile number will be used to verify your identity via OTP. Before your first withdrawal, you must complete identity verification (KYC) using a national ID card or passport.

2 Account Responsibility & Security

Your 11 betting You are solely responsible for the security of your account. A few important points:

• Keep your password private and never share it with anyone — not even family members. Do not allow others to use your account.
• If you log in from a public device or public WiFi, always log out when you're done.
• If you suspect unauthorized access to your account, change your password immediately and notify support.
• You are responsible for all transactions and activity on your account — unless you have reported unauthorized access.

11 betting We will never ask for your password or PIN via email or phone. If anyone requests this information, it is a scam.

3 Payments, Deposits & Withdrawals

Full transparency on all payment rules and policies 11 betting's policy:

• There are no processing fees on deposits. Every BDT you send will reflect in full in your balance.
• Minimum deposit is ৳200 (via bKash & Nagad). Minimum withdrawal is ৳500.
• Withdrawals will only be sent to your registered mobile number or a verified bank account. Transfers to third-party accounts are not permitted.
• You cannot withdraw directly from your bonus balance — the bonus amount only becomes withdrawable after the wagering requirements are fulfilled.
• Withdrawals may be temporarily suspended while a verification process is underway.
• If fraudulent transaction activity is suspected 11 betting reserves the right to withhold any payment.

4 Bonuses & Promotional Offers

11 betting We regularly offer a variety of bonuses and promotions. A few general rules apply:

• Every bonus offer has its own terms — wagering requirements, validity period, eligible games, and more are all detailed on the bonus page.
• The same bonus offer cannot be claimed more than once — unless the offer itself allows multiple claims.
• After receiving a bonus, the wagering requirements must be met within the specified period. Once the period expires, the bonus will be forfeited.
• Not all games contribute equally to wagering requirements — slots typically count at 100%, while Live Casino and Sports Betting may contribute at different rates.
• 11 betting Reserves the right to modify or cancel any promotional offer at any time without prior notice.

Bonus abuse — such as claiming the same bonus across multiple accounts or attempting to meet wagering requirements through deliberately low-risk bets — will result in bonus cancellation and an account review.

5 Betting Rules

The following general rules apply to Sports Betting and casino games:

• Once a bet is confirmed, it cannot be changed or cancelled — the only exception may be the "Cash Out" option available in the app for live betting.
• If a bet is cancelled due to a technical issue, a full refund will be issued.
• The outcome of any match or game is final as determined by the relevant authority — in any dispute, 11 betting's decision is binding.
• If unusual betting patterns are detected 11 betting reserves the right to review any account.
• Minimum and maximum bet limits vary by game and market — they are displayed on each game's page.

Casino game outcomes are determined by an RNG (Random Number Generator) and audited by an independent third party. 11 betting does not control game outcomes.

6 Prohibited Activities

The following activities 11 bettingis strictly prohibited on:

7 Responsible Gaming

11 betting We believe gaming should be fun, not stressful. As part of our commitment to Responsible Gaming, we offer the following features:

• Set daily, weekly, or monthly deposit limits — available anytime in your profile settings.
• Session timer — after a set period, the app will suggest taking a break.
• Self-exclusion — temporarily removing yourself from the platform for a set period.
• You can speak confidentially with support at any time.

If you have any concerns about your gaming habits, contact us at support@11betting.best. For more information, visit our Responsible Gaming View page.

8 Account Suspension & Closure

In the following circumstances 11 betting We may temporarily suspend or permanently close an account:

• If any clause of the Terms & Conditions is violated.
• Registering or completing verification using false information.
• If suspicious financial activity is detected.
• If the account is considered at risk during a security review.
• At the member's own request (self-exclusion or permanent closure request).

You will be informed of the reason before your account is closed. If the closure is not due to a rule violation, your balance will be refunded. If the account is closed due to a rule violation, 11 betting Reserves the right to withhold balances.

9 Privacy & Data Protection

How your personal information is stored and used is outlined in our Privacy Policyhas full details. In brief:

• Your information is never sold or shared with third parties.
• Payment details (bKash PIN, bank password) 11 betting Never stores.
• We will only contact you for marketing purposes with your prior consent.
• To view or delete your personal data, please contact support.

10 Changes & Updates

11 betting We reserve the right to update these Terms & Conditions when necessary. When changes are made:

• The updated version will be published on this page of the website.
• For significant changes, you will be notified via your registered email or push notification.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

It's worth revisiting this page from time to time — especially before making any significant transactions.