11 bettingThis policy explains, in plain language, how your personal data is collected, stored, and protected on -. We've done our best to keep things clear and straightforward, free from confusing legal jargon.
When you 11 bettingWhen you open an account, play games, or make a payment, certain information naturally comes to us. This policy is here to give you honest answers — what that information is used for, how long it is kept, and who it is shared with.
11 betting We believe your data belongs to you. We only hold what is necessary to provide our service — nothing more. Your data is not a commodity for us; it is a responsibility.
This Policy 11 betting— applies to the website, mobile app, and all related services. Continued use of the platform constitutes acceptance of this policy.
Your data will never be sold. It will not be shared with third parties for advertising. We only use what is strictly necessary to provide our services.
The six pillars that uphold 11 betting's data protection framework
Only the data strictly necessary to provide our services is collected. No unnecessary questions, no excess information — that's our policy.
Data is stored with AES-256 encryption and transmitted over SSL TLS 1.3 — your information is protected to banking-grade security standards.
Your personal data is never sold or transferred to advertisers, data brokers, or any third parties.
You are clearly informed of what your data is being used for. It is never used for new purposes without your consent.
You have the right to view, correct, or request deletion of your personal data. Contact support at any time.
Data is not retained beyond the required period. After account closure, information is deleted after a specified timeframe.
11 betting Data is received in three ways — what you provide directly, what is collected automatically as you use our services, and what comes from third parties for identity verification.
Information you provide directly:
Automatically Collected Data:
Your bKash PIN, Nagad password, or bank card CVV is never stored. Once a payment is completed, this information is not retained in our system.
Collected data is used only for specified purposes. Your data will not be used for any purpose outside the list below without your consent:
| Purpose | What Data Is Used | Legal basis |
|---|---|---|
| Account Management | Name, mobile, email | Contractual Obligation |
| Identity Verification (KYC) | National ID, date of birth | Legal obligations |
| Payment Processing | Mobile number, transaction history | Contractual Obligation |
| Security & fraud prevention | IP, Device & Session Data | Legitimate Interest |
| Support Services | Chat history, account information | Contractual Obligation |
| Promotions & Marketing | Email, mobile (with consent only) | Your consent |
| Service improvement | Anonymous usage statistics | Legitimate Interest |
We will never contact you for marketing purposes without your consent. You can opt out of marketing messages at registration or at any time afterwards.
Data protection 11 betting Multiple layers of security are in place, including:
All personal data stored on our servers is protected with AES-256 encryption — military-grade security.
All data transferred between your device and our servers is protected with top-grade TLS encryption.
Only authorized personnel can access specific data — every access is logged.
Regular penetration testing and security audits are conducted by independent third parties.
Data is stored in an ISO 27001-certified data centre with 24/7 monitoring and backups.
In the event of a security breach, affected members will be notified within 72 hours. To date, 11 betting— has had no security breach incidents.
You have certain fundamental rights regarding your personal data. 11 betting The following rights are respected:
To view the data we hold about you, submit a request — we'll respond within 72 hours.
If any of your details are incorrect, request a correction — you can also update some information directly from your profile.
After account closure, you may request deletion of your data — except where retention is required by law.
You can unsubscribe from marketing messages at any time — changes take effect immediately.
You may request an export of your data in a machine-readable format.
You may request that we limit the processing of your data under certain circumstances.
To exercise any of these rights, email us at support@11betting.best. We will respond within 72 hours of verifying your identity.
How long we keep your data depends on the type of information and why it is needed:
Once the legal retention period ends, your data is securely deleted — not simply stored indefinitely.
For any questions, concerns, or complaints regarding this Privacy Policy:
If your complaint is not resolved to your satisfaction, you have the right to escalate it to the relevant regulatory authority. 11 betting We will cooperate with all lawful investigations.
Questions Our Members Often Ask
A question many of our members ask — 11 betting Will other companies contact me using my phone number? The answer is no. Your mobile number is used only for account verification, transaction confirmations, and promotional messages if you have given your consent. It is never passed on to any third party.
Another common question — can anyone else view your transaction history? Only you and 11 betting- authorised staff members (those who require access for their role) can view it. Transaction history is never shared with anyone else without a court order — not even family members.
It's natural to have concerns about uploading a photo of your ID — we completely understand. 11 bettingID photos uploaded are used solely to verify your age and identity. Images are stored in encrypted form, and direct access is restricted once the verification process is complete.
If you'd rather not receive in-app notifications, go to your phone's settings and 11 bettingnotifications can be turned off. To stop email marketing messages, click the "Unsubscribe" link at the bottom of any email — it takes effect immediately.
Does closing your account mean all your data is deleted? Not entirely — certain information must be retained to meet legal obligations. However, your data is no longer used for any active purpose. It is automatically deleted once the designated retention period expires.
11 betting We respect every member's privacy. Using our platform does not mean your information is open to anyone — in fact, it is held with even greater care, because we understand how sensitive it is.
Any changes to this Privacy Policy will be announced on the website, and significant changes will also be communicated via email or push notification. We recommend reviewing this page periodically.
11 betting never sells your data to third parties. Payment information is protected with AES-256 encryption. For any questions, write to support@11betting.best. Our Terms & Conditions and Responsible Gaming policy as well.
Q&A on VIP benefits and platform trustworthiness
Your data is protected, your money is safe. 11 betting— join us and enjoy Bangladesh's most trusted online betting experience.